So, per my previous post, I am transferring a domain name from GoDaddy to Bluehost. I am having difficulty, so I sign up for GoDaddy Chat. The Service Rep seems like she is tearing out her hair to figure out why I cannot get through with what I need to get through with. Then she makes the cardinal error by exposing to the customer – me – weaknesses in her company’s systems.
Here is part of the convo….
ME: so clearly the info to retrieve log in details is going to an email address for which i no longer have access so will have to go and fill out the form
No need to fill out the form. I should have contacted them at first but I wanted to try everything I knew to try first. Turns out it’s an issue other people are experiencing as well. I’m always the last to know I do apologize.