The next decade....what's in store?
Musings of a yamfooted traveller still trying to shake off those last 20 pounds as she treks across the Caribbean
So a guest comes to ask for a special request last night when I was on duty. His colleague is going on a hike, leaving the hotel at 4am and wants to get some coffee and two bacon sandwiches to take with him. Yikes!!! We don't have overnight staff, so what do I do?
Told the guest "sure, no problem", then went and arranged to have things put in place (mis-en-place) so that I could do the stuff myself. Got up at 3:25 and was able to deliver everything he needed.
That's service! (There really wasn't the option of saying 'no'....that's a word we try not to use in the resort)
Posted by yamfoot at July 26, 2006 08:10 PMTrue True. Went to Calabash and stayed at Treasure Beach Hotel. My sister and her friend were to take Beewee to T&T the Sunday morning so we planned to leave ST. Eliz. at 6a.m. We asked for breakfast at 5:30am and they said yes. Fried dumpling, ackee and saltfish etc. It was great. We asked the lady who served us when she got there and she said she came in at 4:30. She was very pleasant. We put extra on her tip.
Posted by: gesmith at July 27, 2006 02:23 PM