At Sangster's, I had to return an item I bought the other day (when the guy was trying to sell me plenty tings). No hassle, no questions asked. I got back my money on my credit card.
At Juici Beef yesterday, the lady in front of me in the cashier line asked for a vegetable patty. The cashier, Sherine M, said "sorry, the veggie pattie isn't ready yet. Would you like a veggie loaf instead, the whole wheat one?" And the customer said yes. When it was my turn, I said that was excellent that she offered her an alternative. Another person (for eg Rochelle who cashed me today at Juici Beef - yes, I LOVE the soup there) would simply have said "no veggie patty" and finished there. She smiled and said thank you.
At Discount Beauty and Hair Supplies, I walked in, an employee asked if she could help me, I asked her for what I wanted, she knew the product and she took me to where it was. She could easily have pointed.
So I am encouraged. Well actually it means no work for me!
Posted by yamfoot at March 2, 2005 07:45 PM